Use casesAlumni engagement tracker

Build your alumni engagement tracker.

Keep alumni interests, contact preferences and programme follow-ups connected.

How to build your alumni engagement tracker

  1. Describe the job

    Keep alumni interests, contact preferences and programme follow-ups connected.

  2. Review the first version

    Choose how the alumni coordinator records the alumni reference and how the programme owner reviews the next step.

  3. Refine the views

    Ask First to adjust the fields and views for the people who will use the app.

  4. Test before sharing

    Walk through the process with a sample record and check who owns the next action.

A alumni engagement tracker example

A sample alumnus accepts mentoring enquiries but opts out of fundraising mail.

Illustrative workflowAlumni engagement tracker

Alumni engagement tracker example

Record
Alumni engagement tracker · 01
Owner
Alumni coordinator

Current stage · Alumni coordinator

Open the alumni reference

A sample alumnus accepts mentoring enquiries but opts out of fundraising mail.

Read the full walkthrough
  1. Open the alumni reference

    A sample alumnus accepts mentoring enquiries but opts out of fundraising mail.

    Record:
    Alumni engagement tracker · 01
    Owner:
    Alumni coordinator
  2. Review the next action

    Create a mentoring follow-up while preserving the fundraising exclusion; one engagement does not create blanket consent.

    Stage:
    Awaiting programme owner review
    Owner:
    Programme owner
  3. Assign the mentoring follow-up

    Assign the mentoring follow-up while preserving the fundraising opt-out.

    Next action:
    Assign the mentoring follow-up while preserving the fundraising opt-out.
    Owner:
    Alumni relations manager

What to include in your alumni engagement tracker

  • Keep the alumni reference in context

    Keep alumni reference, consent preference, program, engagement, follow-up owner and next action together so the next person can understand the request or record.

  • When the next step needs a decision

    A sample alumnus accepts mentoring enquiries but opts out of fundraising mail. Create a mentoring follow-up while preserving the fundraising exclusion; one engagement does not create blanket consent.

  • Keep next action visible

    Assign the mentoring follow-up while preserving the fundraising opt-out.

  • Choose what each person needs

    Give the alumni coordinator a working view and the programme owner a review view. Keep alumni reference and consent preference attached to the decision as the work moves between them.

Questions about alumni engagement tracker

Start with alumni reference, consent preference, program, engagement, follow-up owner and next action. Describe who enters the information and who reviews the next step.

Build your alumni engagement tracker.

Start with your workflow and make it yours.

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