Keep requested itinerary changes separate from confirmed arrangements.

How to build your tour booking amendments

1. 1

   Describe the job

   Keep tour-booking changes connected to the supplier response and guest's decision.

2. 2

   Review the first version

   Choose how the booking coordinator records the Booking reference and how the supplier liaison reviews the next step.

3. 3

   Refine the views

   Ask First to adjust the fields and views for the people who will use the app.

4. 4

   Test before sharing

   Walk through the process with a sample record and check who owns the next action.

What to include in your tour booking amendments

• Keep the Booking reference in context

  Keep Booking reference, departure, passenger count, original arrangement, requested amendment, supplier response and guest decision together so the next person can understand the request or record.

• When the next step needs a decision

  A sample party of four requests an additional overnight stop. The supplier offers two rooms on a later departure, subject to guest acceptance.

• Keep guest decision visible

  Record the agreed amendment only after the supplier and guest responses are clear.

• Choose what each person needs

  Give the booking coordinator a working view and the supplier liaison a review view. Keep Booking reference and departure attached to the decision as the work moves between them.