Build your caregiver coordination app.

How to build your caregiver coordination app

1. 1

   Describe the job

   Coordinate nonclinical visits and tasks with a clear acceptance and follow-up record.

2. 2

   Review the first version

   Choose how the service coordinator records the anonymous person and how the care team member reviews the next step.

3. 3

   Refine the views

   Ask First to adjust the fields and views for the people who will use the app.

4. 4

   Test before sharing

   Walk through the process with a sample record and check who owns the next action.

What to include in your caregiver coordination app

• Keep the anonymous person in context

  Keep anonymous person, nonclinical task, visit request, assigned coordinator, acceptance and follow-up together so the next person can understand the request or record.

• When the next step needs a decision

  A family requests a visit that no coordinator has accepted. Keep it outstanding and identify who follows up rather than treating a message as assigned care.

• Keep follow-up visible

  Keep a visit request separate from confirmation that someone has accepted the task.

• Choose what each person needs

  Give the service coordinator a working view and the care team member a review view. Keep anonymous person and nonclinical task attached to the decision as the work moves between them.