Offer the next class place without losing the capacity decision.
Fill class cancellations without losing the waitlist order or response deadline.
How to build your class waitlist management
Describe the job
Fill class cancellations without losing the waitlist order or response deadline.
Review the first version
Choose how the class coordinator records the Class reference and how the instructor reviews the next step.
Refine the views
Ask First to adjust the fields and views for the people who will use the app.
Test before sharing
Walk through the process with a sample record and check who owns the next action.
A class waitlist management example
One member requests a place in a class that is already full.
Class waitlist management example
- Record
- Class waitlist management · 01
- Owner
- Class coordinator
Current stage · Class coordinator
Open the Class reference
One member requests a place in a class that is already full.
Read the full walkthrough
Open the Class reference
One member requests a place in a class that is already full.
- Record:
- Class waitlist management · 01
- Owner:
- Class coordinator
Review the response deadline
A cancellation creates one place. The coordinator records an offer without treating it as accepted.
- Stage:
- Awaiting instructor review
- Owner:
- Instructor
Record the accepted offer
Record the accepted offer before moving the next person off the waitlist.
- Next action:
- Record the accepted offer before moving the next person off the waitlist.
- Owner:
- Member
What to include in your class waitlist management
Keep the Class reference in context
Keep Class reference, session time, capacity, confirmed places, waitlist position, offer status and response deadline together so the next person can understand the request or record.
When the next step needs a decision
One member requests a place in a class that is already full. A cancellation creates one place. The coordinator records an offer without treating it as accepted.
Keep response deadline visible
Record the accepted offer before moving the next person off the waitlist.
Choose what each person needs
Give the class coordinator a working view and the instructor a review view. Keep Class reference and session time attached to the decision as the work moves between them.
Questions about class waitlist management
Start with Class reference, session time, capacity, confirmed places, waitlist position, offer status and response deadline. Describe who enters the information and who reviews the next step.
Try the workflow with your own process in mind.
Start with your workflow and make it yours.
Get started