Use casesEmail campaign platform

Build your email campaign platform.

Build an email campaign workflow around subscriber permission, content and send review.

How to build your email campaign platform

  1. Describe the job

    Build an email campaign workflow around subscriber permission, content and send review.

  2. Review the first version

    Choose how the campaign author records the subscriber permission and how the email reviewer reviews the next step.

  3. Refine the views

    Ask First to adjust the fields and views for the people who will use the app.

  4. Test before sharing

    Walk through the process with a sample record and check who owns the next action.

A email campaign platform example

A contact withdraws permission after entering a draft audience.

Illustrative workflowEmail campaign platform

Email campaign platform example

Record
Email campaign platform · 01
Owner
Campaign author

Current stage · Campaign author

Open the subscriber permission

A contact withdraws permission after entering a draft audience.

Read the full walkthrough
  1. Open the subscriber permission

    A contact withdraws permission after entering a draft audience.

    Record:
    Email campaign platform · 01
    Owner:
    Campaign author
  2. Review the delivery result

    Exclude that contact before a reviewed send rather than relying on the old segment snapshot.

    Stage:
    Review pending
    Owner:
    Email reviewer
  3. Keep a changed message version awaiting approval

    Keep a changed message version awaiting approval before any send request.

    Next action:
    Keep a changed message version awaiting approval before any send request.
    Owner:
    Marketing operations owner

What to include in your email campaign platform

  • Keep the subscriber permission in context

    Keep subscriber permission, list segment, message version, send approval and delivery result together so the next person can understand the request or record.

  • When the next step needs a decision

    A contact withdraws permission after entering a draft audience. Exclude that contact before a reviewed send rather than relying on the old segment snapshot.

  • Keep delivery result visible

    Keep a changed message version awaiting approval before any send request.

  • Choose what each person needs

    Give the campaign author a working view and the email reviewer a review view. Keep subscriber permission and list segment attached to the decision as the work moves between them.

Questions about email campaign platform

Start with subscriber permission, list segment, message version, send approval and delivery result. Describe who enters the information and who reviews the next step.

Build your email campaign platform.

Start with your workflow and make it yours.

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