Use casesEmployee training and certification

Build your employee training and certification.

Keep required training and certificate review dates visible by role.

How to build your employee training and certification

  1. Describe the job

    Keep required training and certificate review dates visible by role.

  2. Review the first version

    Choose how the employee records the role and how the training coordinator reviews the next step.

  3. Refine the views

    Ask First to adjust the fields and views for the people who will use the app.

  4. Test before sharing

    Walk through the process with a sample record and check who owns the next action.

A employee training and certification example

An employee completed a course but the certificate reference is missing.

Illustrative workflowEmployee training and certification

Employee training and certification example

Record
Employee training and certification · 01
Owner
Employee

Current stage · Employee

Open the role

An employee completed a course but the certificate reference is missing.

Read the full walkthrough
  1. Open the role

    An employee completed a course but the certificate reference is missing.

    Record:
    Employee training and certification · 01
    Owner:
    Employee
  2. Review the owner

    Keep completion recorded and credential verification outstanding.

    Stage:
    Awaiting training coordinator review
    Owner:
    Training coordinator
  3. Keep the missing or expired record open for the responsible training reviewer

    Keep the missing or expired record open for the responsible training reviewer.

    Next action:
    Keep the missing or expired record open for the responsible training reviewer.
    Owner:
    Budget reviewer

What to include in your employee training and certification

  • Keep the role in context

    Keep role, required course, completion source, certificate reference, expiry review and owner together so the next person can understand the request or record.

  • When the next step needs a decision

    An employee completed a course but the certificate reference is missing. Keep completion recorded and credential verification outstanding.

  • Keep owner visible

    Keep the missing or expired record open for the responsible training reviewer.

  • Choose what each person needs

    Give the employee a working view and the training coordinator a review view. Keep role and required course attached to the decision as the work moves between them.

Questions about employee training and certification

Start with role, required course, completion source, certificate reference, expiry review and owner. Describe who enters the information and who reviews the next step.

Build your employee training and certification.

Start with your workflow and make it yours.

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