Use casesEvent management platform

Build your event management platform.

Coordinate registrations, capacity, check-in and event exceptions in one app.

How to build your event management platform

  1. Describe the job

    Coordinate registrations, capacity, check-in and event exceptions in one app.

  2. Review the first version

    Choose how the event coordinator records the event and how the programme owner reviews the next step.

  3. Refine the views

    Ask First to adjust the fields and views for the people who will use the app.

  4. Test before sharing

    Walk through the process with a sample record and check who owns the next action.

A event management platform example

A person registers twice using the same sample identifier.

Illustrative workflowEvent management platform

Event management platform example

Record
Event management platform · 01
Owner
Event coordinator

Current stage · Event coordinator

Open the event

A person registers twice using the same sample identifier.

Read the full walkthrough
  1. Open the event

    A person registers twice using the same sample identifier.

    Record:
    Event management platform · 01
    Owner:
    Event coordinator
  2. Review the exception

    Flag the duplicate before assigning another confirmed place or badge.

    Stage:
    Awaiting programme owner review
    Owner:
    Programme owner
  3. Record the unresolved registration issue

    Record the unresolved registration issue before confirming attendance arrangements.

    Next action:
    Record the unresolved registration issue before confirming attendance arrangements.
    Owner:
    Venue coordinator

What to include in your event management platform

  • Keep the event in context

    Keep event, ticket type, registration, capacity, check-in and exception together so the next person can understand the request or record.

  • When the next step needs a decision

    A person registers twice using the same sample identifier. Flag the duplicate before assigning another confirmed place or badge.

  • Keep exception visible

    Record the unresolved registration issue before confirming attendance arrangements.

  • Choose what each person needs

    Give the event coordinator a working view and the programme owner a review view. Keep event and ticket type attached to the decision as the work moves between them.

Questions about event management platform

Start with event, ticket type, registration, capacity, check-in and exception. Describe who enters the information and who reviews the next step.

Build your event management platform.

Start with your workflow and make it yours.

Get started