Build your hotel lost property register.
Keep found items, storage details and competing ownership claims separate.
How to build your hotel lost property register
Describe the job
Keep found items, storage details and competing ownership claims separate.
Review the first version
Choose how the front desk coordinator records the item reference and how the housekeeping lead reviews the next step.
Refine the views
Ask First to adjust the fields and views for the people who will use the app.
Test before sharing
Walk through the process with a sample record and check who owns the next action.
A hotel lost property register example
Two guests describe the same umbrella.
Hotel lost property register example
- Record
- Hotel lost property register · 01
- Owner
- Front desk coordinator
Current stage · Front desk coordinator
Open the item reference
Two guests describe the same umbrella.
Read the full walkthrough
Open the item reference
Two guests describe the same umbrella.
- Record:
- Hotel lost property register · 01
- Owner:
- Front desk coordinator
Review the return record
Keep claims separate and request human verification before recording a return.
- Stage:
- Awaiting housekeeping lead review
- Owner:
- Housekeeping lead
Request human verification
Request human verification before recording the item's return.
- Next action:
- Request human verification before recording the item's return.
- Owner:
- Guest service coordinator
What to include in your hotel lost property register
Keep the item reference in context
Keep item reference, found location, found date, storage reference, claim review and return record together so the next person can understand the request or record.
When the next step needs a decision
Two guests describe the same umbrella. Keep claims separate and request human verification before recording a return.
Keep return record visible
Request human verification before recording the item's return.
Choose what each person needs
Give the front desk coordinator a working view and the housekeeping lead a review view. Keep item reference and found location attached to the decision as the work moves between them.
Questions about hotel lost property register
Start with item reference, found location, found date, storage reference, claim review and return record. Describe who enters the information and who reviews the next step.