Build your hotel management system.

How to build your hotel management system

1. 1

   Describe the job

   Connect reservation requests, housekeeping and room-release decisions.

2. 2

   Review the first version

   Choose how the front desk coordinator records the room type and how the housekeeping lead reviews the next step.

3. 3

   Refine the views

   Ask First to adjust the fields and views for the people who will use the app.

4. 4

   Test before sharing

   Walk through the process with a sample record and check who owns the next action.

What to include in your hotel management system

• Keep the room type in context

  Keep room type, nightly availability, reservation request, check-in, housekeeping and release together so the next person can understand the request or record.

• When the next step needs a decision

  A room is vacated but housekeeping readiness is unconfirmed. Keep guest departure and availability for a new arrival distinct.

• Keep release visible

  Keep a room unavailable until the relevant readiness check is recorded.

• Choose what each person needs

  Give the front desk coordinator a working view and the housekeeping lead a review view. Keep room type and nightly availability attached to the decision as the work moves between them.