Use casesIntegration monitoring dashboard

Build your integration monitoring dashboard.

See connection attempts, uncertain outcomes and reviewed retry decisions.

How to build your integration monitoring dashboard

  1. Describe the job

    See connection attempts, uncertain outcomes and reviewed retry decisions.

  2. Review the first version

    Choose how the workflow builder records the connection and how the system owner reviews the next step.

  3. Refine the views

    Ask First to adjust the fields and views for the people who will use the app.

  4. Test before sharing

    Walk through the process with a sample record and check who owns the next action.

A integration monitoring dashboard example

One delivery times out after a remote service may have accepted it.

Illustrative workflowIntegration monitoring dashboard

Integration monitoring dashboard example

Record
Integration monitoring dashboard · 01
Owner
Workflow builder

Current stage · Workflow builder

Open the connection

One delivery times out after a remote service may have accepted it.

Read the full walkthrough
  1. Open the connection

    One delivery times out after a remote service may have accepted it.

    Record:
    Integration monitoring dashboard · 01
    Owner:
    Workflow builder
  2. Review the idempotency key

    Mark the outcome unknown and check the stable request key before retrying.

    Stage:
    Awaiting system owner review
    Owner:
    System owner
  3. Check the original request result

    Check the original request result before retrying an action that may have succeeded.

    Next action:
    Check the original request result before retrying an action that may have succeeded.
    Owner:
    Operations reviewer

What to include in your integration monitoring dashboard

  • Keep the connection in context

    Keep connection, event reference, attempt, result, retry decision and idempotency key together so the next person can understand the request or record.

  • When the next step needs a decision

    One delivery times out after a remote service may have accepted it. Mark the outcome unknown and check the stable request key before retrying.

  • Keep idempotency key visible

    Check the original request result before retrying an action that may have succeeded.

  • Choose what each person needs

    Give the workflow builder a working view and the system owner a review view. Keep connection and event reference attached to the decision as the work moves between them.

Questions about integration monitoring dashboard

Start with connection, event reference, attempt, result, retry decision and idempotency key. Describe who enters the information and who reviews the next step.

Build your integration monitoring dashboard.

Start with your workflow and make it yours.

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