Build your integration monitoring dashboard.
See connection attempts, uncertain outcomes and reviewed retry decisions.
How to build your integration monitoring dashboard
Describe the job
See connection attempts, uncertain outcomes and reviewed retry decisions.
Review the first version
Choose how the workflow builder records the connection and how the system owner reviews the next step.
Refine the views
Ask First to adjust the fields and views for the people who will use the app.
Test before sharing
Walk through the process with a sample record and check who owns the next action.
A integration monitoring dashboard example
One delivery times out after a remote service may have accepted it.
Integration monitoring dashboard example
- Record
- Integration monitoring dashboard · 01
- Owner
- Workflow builder
Current stage · Workflow builder
Open the connection
One delivery times out after a remote service may have accepted it.
Read the full walkthrough
Open the connection
One delivery times out after a remote service may have accepted it.
- Record:
- Integration monitoring dashboard · 01
- Owner:
- Workflow builder
Review the idempotency key
Mark the outcome unknown and check the stable request key before retrying.
- Stage:
- Awaiting system owner review
- Owner:
- System owner
Check the original request result
Check the original request result before retrying an action that may have succeeded.
- Next action:
- Check the original request result before retrying an action that may have succeeded.
- Owner:
- Operations reviewer
What to include in your integration monitoring dashboard
Keep the connection in context
Keep connection, event reference, attempt, result, retry decision and idempotency key together so the next person can understand the request or record.
When the next step needs a decision
One delivery times out after a remote service may have accepted it. Mark the outcome unknown and check the stable request key before retrying.
Keep idempotency key visible
Check the original request result before retrying an action that may have succeeded.
Choose what each person needs
Give the workflow builder a working view and the system owner a review view. Keep connection and event reference attached to the decision as the work moves between them.
Questions about integration monitoring dashboard
Start with connection, event reference, attempt, result, retry decision and idempotency key. Describe who enters the information and who reviews the next step.