Build your IT change calendar.

How to build your it change calendar

1. 1

   Describe the job

   Plan IT changes around service windows, dependencies and rollback references.

2. 2

   Review the first version

   Choose how the it administrator records the change and how the system owner reviews the next step.

3. 3

   Refine the views

   Ask First to adjust the fields and views for the people who will use the app.

4. 4

   Test before sharing

   Walk through the process with a sample record and check who owns the next action.

What to include in your it change calendar

• Keep the change in context

  Keep change, service, window, dependency, approval and rollback reference together so the next person can understand the request or record.

• When the next step needs a decision

  Two noncritical changes require the same reviewer during one window. Expose the conflict and keep the second window proposed until its owner agrees.

• Keep rollback reference visible

  Keep a conflicting change unconfirmed until the service owners agree a window.

• Choose what each person needs

  Give the it administrator a working view and the system owner a review view. Keep change and service attached to the decision as the work moves between them.