Build your product configurator.
Build product choices around explicit compatibility rules and quote requests.
How to build your product configurator
Describe the job
Build product choices around explicit compatibility rules and quote requests.
Review the first version
Choose how the customer records the option and how the product specialist reviews the next step.
Refine the views
Ask First to adjust the fields and views for the people who will use the app.
Test before sharing
Walk through the process with a sample record and check who owns the next action.
A product configurator example
A buyer selects two incompatible sample options.
Product configurator example
- Record
- Product configurator · 01
- Owner
- Customer
Current stage · Customer
Open the option
A buyer selects two incompatible sample options.
Read the full walkthrough
Open the option
A buyer selects two incompatible sample options.
- Record:
- Product configurator · 01
- Owner:
- Customer
Review the review
Show the conflict and leave the configuration unsubmitted until a permitted combination is chosen.
- Stage:
- Awaiting product specialist review
- Owner:
- Product specialist
Keep incompatible options visible and the configuration unsubmitted
Keep incompatible options visible and the configuration unsubmitted until corrected.
- Next action:
- Keep incompatible options visible and the configuration unsubmitted until corrected.
- Owner:
- Quote coordinator
What to include in your product configurator
Keep the option in context
Keep option, compatibility rule, configuration, quantity, quote request and review together so the next person can understand the request or record.
When the next step needs a decision
A buyer selects two incompatible sample options. Show the conflict and leave the configuration unsubmitted until a permitted combination is chosen.
Keep review visible
Keep incompatible options visible and the configuration unsubmitted until corrected.
Choose what each person needs
Give the customer a working view and the product specialist a review view. Keep option and compatibility rule attached to the decision as the work moves between them.
Questions about product configurator
Start with option, compatibility rule, configuration, quantity, quote request and review. Describe who enters the information and who reviews the next step.