Use casesProduct sample request tracker

Build your product sample request tracker.

Coordinate sample quantities, buyer requests and dispatch decisions.

How to build your product sample request tracker

  1. Describe the job

    Coordinate sample quantities, buyer requests and dispatch decisions.

  2. Review the first version

    Choose how the product content coordinator records the request and how the merchandising reviewer reviews the next step.

  3. Refine the views

    Ask First to adjust the fields and views for the people who will use the app.

  4. Test before sharing

    Walk through the process with a sample record and check who owns the next action.

A product sample request tracker example

A buyer requests six samples when only four are allocated for that event.

Illustrative workflowProduct sample request tracker

Product sample request tracker example

Record
Product sample request tracker · 01
Owner
Product content coordinator

Current stage · Product content coordinator

Open the request

A buyer requests six samples when only four are allocated for that event.

Read the full walkthrough
  1. Open the request

    A buyer requests six samples when only four are allocated for that event.

    Record:
    Product sample request tracker · 01
    Owner:
    Product content coordinator
  2. Review the dispatch confirmation

    Record the shortfall and wait for an allocation decision before dispatch confirmation.

    Stage:
    Review pending
    Owner:
    Merchandising reviewer
  3. Leave the shortfall open

    Leave the shortfall open until the sample owner agrees an allocation.

    Next action:
    Leave the shortfall open until the sample owner agrees an allocation.
    Owner:
    Sample coordinator

What to include in your product sample request tracker

  • Keep the request in context

    Keep request, SKU, sample quantity, recipient purpose, approval and dispatch confirmation together so the next person can understand the request or record.

  • When the next step needs a decision

    A buyer requests six samples when only four are allocated for that event. Record the shortfall and wait for an allocation decision before dispatch confirmation.

  • Keep dispatch confirmation visible

    Leave the shortfall open until the sample owner agrees an allocation.

  • Choose what each person needs

    Give the product content coordinator a working view and the merchandising reviewer a review view. Keep request and SKU attached to the decision as the work moves between them.

Questions about product sample request tracker

Start with request, SKU, sample quantity, recipient purpose, approval and dispatch confirmation. Describe who enters the information and who reviews the next step.

Build your product sample request tracker.

Start with your workflow and make it yours.

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