Build your restaurant reservation waitlist.

How to build your restaurant reservation waitlist

1. 1

   Describe the job

   Coordinate party sizes, table offers and accepted restaurant reservations.

2. 2

   Review the first version

   Choose how the front-of-house coordinator records the party reference and how the kitchen lead reviews the next step.

3. 3

   Refine the views

   Ask First to adjust the fields and views for the people who will use the app.

4. 4

   Test before sharing

   Walk through the process with a sample record and check who owns the next action.

What to include in your restaurant reservation waitlist

• Keep the party reference in context

  Keep party reference, size, requested time, contact preference, table offer and acceptance together so the next person can understand the request or record.

• When the next step needs a decision

  A table becomes free for four people but the next waiting party has six. Preserve the capacity mismatch and let the host select an appropriate offer.

• Keep acceptance visible

  Keep the table offer provisional until the party accepts it.

• Choose what each person needs

  Give the front-of-house coordinator a working view and the kitchen lead a review view. Keep party reference and size attached to the decision as the work moves between them.