Build your rework authorization tracker.

How to build your rework authorization tracker

1. 1

   Describe the job

   Keep proposed rework attached to the reported defect and approved repair scope.

2. 2

   Review the first version

   Choose how the inspector records the job and how the quality reviewer reviews the next step.

3. 3

   Refine the views

   Ask First to adjust the fields and views for the people who will use the app.

4. 4

   Test before sharing

   Walk through the process with a sample record and check who owns the next action.

What to include in your rework authorization tracker

• Keep the job in context

  Keep job, reported defect, proposed rework, owner, approved scope and recheck together so the next person can understand the request or record.

• When the next step needs a decision

  A proposed rework changes more parts than the reviewed defect scope. Hold authorisation for a revised decision and require a separate recheck record.

• Keep recheck visible

  Request a revised decision when the rework extends beyond the reviewed scope.

• Choose what each person needs

  Give the inspector a working view and the quality reviewer a review view. Keep job and reported defect attached to the decision as the work moves between them.