Build your supplier corrective action tracker.

How to build your supplier corrective action tracker

1. 1

   Describe the job

   Connect supplier findings to containment requests, responses and closure evidence.

2. 2

   Review the first version

   Choose how the inspector records the finding and how the quality reviewer reviews the next step.

3. 3

   Refine the views

   Ask First to adjust the fields and views for the people who will use the app.

4. 4

   Test before sharing

   Walk through the process with a sample record and check who owns the next action.

What to include in your supplier corrective action tracker

• Keep the finding in context

  Keep finding, affected lot, containment request, supplier response, review owner and closure evidence together so the next person can understand the request or record.

• When the next step needs a decision

  A supplier replies to a packaging defect without addressing the affected lot. Request the missing response and leave the corrective action open.

• Keep closure evidence visible

  Keep the corrective action open until the reviewer accepts the result.

• Choose what each person needs

  Give the inspector a working view and the quality reviewer a review view. Keep finding and affected lot attached to the decision as the work moves between them.