Build your telemedicine platform.
Build appointment and consent administration around a remote-care service.
How to build your telemedicine platform
Describe the job
Build appointment and consent administration around a remote-care service.
Review the first version
Choose how the clinic administrator records the appointment and how the office coordinator reviews the next step.
Refine the views
Ask First to adjust the fields and views for the people who will use the app.
Test before sharing
Walk through the process with a sample record and check who owns the next action.
A telemedicine platform example
A remote session is requested before the office confirms its administrative prerequisites.
Telemedicine platform example
- Record
- Telemedicine platform · 01
- Owner
- Clinic administrator
Current stage · Clinic administrator
Open the appointment
A remote session is requested before the office confirms its administrative prerequisites.
Read the full walkthrough
Open the appointment
A remote session is requested before the office confirms its administrative prerequisites.
- Record:
- Telemedicine platform · 01
- Owner:
- Clinic administrator
Review the status
Keep the request tentative and direct unresolved matters to the responsible staff.
- Stage:
- Awaiting office coordinator review
- Owner:
- Office coordinator
Keep administrative follow-up distinct from a completed clinical consultation
Keep administrative follow-up distinct from a completed clinical consultation.
- Next action:
- Keep administrative follow-up distinct from a completed clinical consultation.
- Owner:
- Administrative reviewer
What to include in your telemedicine platform
Keep the appointment in context
Keep appointment, practitioner reference, consent process, session request, administrative follow-up and status together so the next person can understand the request or record.
When the next step needs a decision
A remote session is requested before the office confirms its administrative prerequisites. Keep the request tentative and direct unresolved matters to the responsible staff.
Keep status visible
Keep administrative follow-up distinct from a completed clinical consultation.
Choose what each person needs
Give the clinic administrator a working view and the office coordinator a review view. Keep appointment and practitioner reference attached to the decision as the work moves between them.
Questions about telemedicine platform
Start with appointment, practitioner reference, consent process, session request, administrative follow-up and status. Describe who enters the information and who reviews the next step.