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First for government & public services

Build public-service administration apps around information requests, checklists and accountable departmental handoffs.

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What you can build

From enquiry to departmental response

An administrative inquiry crosses departments without a visible owner or missing-information checklist.

  • Administrative information requests
    Request
    Meeting agenda copy
    Received
    10 November
    Next owner
    Records team

    Administrative information requests.

    Give every information request a department, response owner and clear next step.

  • Document approval workflow
    Document
    Service guidance draft
    Revision
    3
    Review
    Policy team pending

    Document approval workflow.

    Keep each document version, review round and decision together.

  • Asset management system
    Asset
    Meeting room projector
    Location
    Council annex
    Custodian
    Facilities team

    Asset management system.

    See who has each asset, where it belongs and what needs attention before reuse.

Follow one information through the handoff.

Example Borough · Program office is a fictional example. Follow Information enquiry GOV-019 through the decisions and exception that the team needs to resolve.

Example Borough · Program officeInformation enquiry GOV-019

Topic: Community room information

Topic
Community room information
Missing item
Preferred date

Current stage · Program administrator

Administrator records a non-sensitive inquiry

Administrator records a non-sensitive inquiry.

From idea to live

Describe it. Refine it. Publish it.

Start with one workflow, such as administrative information requests. Describe what you need, refine the app and review it before sharing it with your team.

  • Build an app for administrative information requests.

    Information enquiry GOV-019
    Topic
    Community room information
    Missing item
    Preferred date

    Describe the app you need.

    Start with one workflow, such as administrative information requests. Describe the record and what your team needs to track.

  • Add a field for coordinator.

    Information enquiry GOV-019
    Coordinator
    Program office
    Review
    Venue team assigned

    Refine it around your team.

    Ask for the fields and views people need for the next handoff.

  • Information enquiry GOV-019
    Closure
    Administrative response sent in example
    Owner
    Program administrator
    Handled by
    Program administrator

    Review, then publish.

    Try the workflow in preview and check who needs access. Publish when you’re ready to share it.

Workflows for government & public services

Start with one workflow. Each page gives you a relevant example and a starting brief you can adapt.

Make this workflow yours.

Use the app for administrative coordination. Identity verification, eligibility determinations and official system updates require their own authorized process.

Questions about building for government & public services

Build an app for government & public services.

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