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First for repair & maintenance services

Build repair apps around job cards, diagnostic notes, customer estimates, spare parts and collection status.

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What you can build

From fault intake to customer collection

A repair waits for a part or customer approval while the service advisor cannot see the next decision.

  • Repair estimate approvals
    Job
    Bench repair BR-042
    Estimate
    £125
    Customer decision
    Pending

    Repair estimate approvals.

    Keep repair estimates, customer decisions and required parts tied to the same job card.

  • Spare-parts requisitions
    Part
    Drive belt DB-6
    Quantity
    1
    Linked job
    BR-042

    Spare-parts requisitions.

    Connect noncritical spare-part needs to the right specification and purchasing owner.

  • Appointment scheduling system
    Appointment
    Drop-off
    Window
    Thursday 09:00–10:00
    Status
    Confirmed

    Appointment scheduling system.

    Organize appointment requests, availability responses and confirmed service times.

Follow one job through the handoff.

Cedar Workshop · Service desk is a fictional example. Follow Job card REP-058 through the decisions and exception that the team needs to resolve.

Cedar Workshop · Service deskJob card REP-058

Item: Fictional office chair

Item
Fictional office chair
Reported issue
Damaged castor

Current stage · Workshop owner

Advisor records the job

Advisor records the job.

From idea to live

Describe it. Refine it. Publish it.

Start with one workflow, such as repair estimate approvals. Describe what you need, refine the app and review it before sharing it with your team.

  • Build an app for repair estimate approvals.

    Job card REP-058
    Item
    Fictional office chair
    Reported issue
    Damaged castor

    Describe the app you need.

    Start with one workflow, such as repair estimate approvals. Describe the record and what your team needs to track.

  • Add a field for technician note.

    Job card REP-058
    Technician note
    Replacement set required
    Estimate
    Customer review pending

    Refine it around your team.

    Ask for the fields and views people need for the next handoff.

  • Job card REP-058
    Work status
    Repair recorded
    Collection
    Advisor confirmation pending
    Handled by
    Workshop owner

    Review, then publish.

    Try the workflow in preview and check who needs access. Publish when you’re ready to share it.

Workflows for repair & maintenance services

Start with one workflow. Each page gives you a relevant example and a starting brief you can adapt.

Make this workflow yours.

Use the app to coordinate job records and approvals. Diagnostics, safety decisions and connected equipment actions need their own qualified process.

Questions about building for repair & maintenance services

Build an app for repair & maintenance services.

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