First for travel & tourism

Build travel-operation apps around booking enquiries, departures, passenger counts and supplier confirmations.

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What you can build

From amendment request to agreed itinerary

A booking amendment reaches guest support before the operations team has confirmed the updated itinerary.

  • Tour booking amendments
    Booking
    TR-212
    Change
    Move departure by one day
    Supplier confirmation
    Pending

    Tour booking amendments.

    Keep tour-booking changes connected to the supplier response and guest's decision.

  • Booking website
    Trip
    Coastal weekend tour
    Travel date
    14 December
    Requested seats
    2

    Booking website.

    Give customers a clear way to request dates and see the agreed arrangement.

  • CRM
    Enquiry
    Group airport transfer
    Group size
    8
    Next action
    Confirm luggage count

    CRM.

    Keep contacts, sales conversations and promised next steps in one CRM.

Follow one booking through the handoff.

Cedar Tours · Reservations is a fictional example. Follow Booking amendment TRV-056 through the decisions and exception that the team needs to resolve.

Cedar Tours · ReservationsBooking amendment TRV-056

Departure: Fictional coastal day trip

Departure
Fictional coastal day trip
Passengers
4

Current stage · Reservations coordinator

Reservations records the inquiry

Reservations records the inquiry.

From idea to live

Describe it. Refine it. Publish it.

Start with one workflow, such as tour booking amendments. Describe what you need, refine the app and review it before sharing it with your team.

  • Build an app for tour booking amendments.

    Booking amendment TRV-056
    Departure
    Fictional coastal day trip
    Passengers
    4

    Describe the app you need.

    Start with one workflow, such as tour booking amendments. Describe the record and what your team needs to track.

  • Add a field for change requested.

    Booking amendment TRV-056
    Change requested
    Later pickup
    Supplier response
    Pending

    Refine it around your team.

    Ask for the fields and views people need for the next handoff.

  • Booking amendment TRV-056
    Booking handoff
    Revised itinerary confirmed
    Owner
    Reservations coordinator
    Handled by
    Reservations coordinator

    Review, then publish.

    Try the workflow in preview and check who needs access. Publish when you’re ready to share it.

Workflows for travel & tourism

Start with one workflow. Each page gives you a relevant example and a starting brief you can adapt.

Make this workflow yours.

Use the app for enquiries and amendments. Ticket issuing, payments, reservation-system sync and travel documents need separate implementation and access review.

Questions about building for travel & tourism

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