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First for utilities

Build utility administration apps around site references, information requests, work-order coordination and response ownership.

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What you can build

From enquiry to responsible administrative response

Administrative service requests and contractor records sit apart from the equipment they concern.

  • Field service management app
    Site
    North service depot
    Job
    Update site signage
    Window
    Thursday morning

    Field service management app.

    Connect incoming service requests to technician assignments and job follow-up.

  • Asset management system
    Asset
    Portable inspection light
    Location
    Depot store
    Condition
    Ready

    Asset management system.

    See who has each asset, where it belongs and what needs attention before reuse.

  • Contractor readiness checklists
    Contractor
    Grounds maintenance crew
    Outstanding
    Access induction
    Review
    Site coordinator

    Contractor readiness checklists.

    Keep contractor assignments and outstanding administrative documents visible before a site handoff.

Follow one facilities through the handoff.

Valley Utilities · Depot B is a fictional example. Follow Facilities request UTL-031 through the decisions and exception that the team needs to resolve.

Valley Utilities · Depot BFacilities request UTL-031

Site: Depot B

Site
Depot B
Asset
Office lighting L-08

Current stage · Service coordinator

Coordinator logs a noncritical site request

Coordinator logs a noncritical site request.

From idea to live

Describe it. Refine it. Publish it.

Start with one workflow, such as field service management app. Describe what you need, refine the app and review it before sharing it with your team.

  • Build an app for field service management app.

    Facilities request UTL-031
    Site
    Depot B
    Asset
    Office lighting L-08

    Describe the app you need.

    Start with one workflow, such as field service management app. Describe the record and what your team needs to track.

  • Add a field for planner review.

    Facilities request UTL-031
    Planner review
    Routine facilities task
    Contractor
    Facilities supplier

    Refine it around your team.

    Ask for the fields and views people need for the next handoff.

  • Facilities request UTL-031
    Closure
    Coordinator review pending
    Follow-up
    Confirm affected area restored
    Handled by
    Service coordinator

    Review, then publish.

    Try the workflow in preview and check who needs access. Publish when you’re ready to share it.

Workflows for utilities

Start with one workflow. Each page gives you a relevant example and a starting brief you can adapt.

Make this workflow yours.

Use the app for noncritical administration. Network operations, service eligibility, metering controls and safety decisions remain in authorized systems.

Questions about building for utilities

Build an app for utilities.

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